Ladera Sports Center Cafe Staff Member

Ladera Sports Center Cafe Staff Member

Reports to: Café Manager

Job Type: Part-time

Salary: $11.00 /hour

The Ladera Sports Center is looking for skilled Cafe Staff Members to take orders and deliver food and beverages to our customers.

The right Cafe Staff Member uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Cafe Staff responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you.

To be a successful Cafe Staff Member, you should be polite to our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.
Keep in mind that Cafe Staff duties may require working in shifts and/or weekends and holidays.
Ultimately, it is the duty of our Cafe Staff Members to provide an excellent overall dining experience for our guests.

Job Duties

  • Greet and escort customers to their seats
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Deliver checks and collect bill payments
  • Meet with All-Star Cafe staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

Requirements

  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts

 

How Do I Apply

  1. Download the application to your computer, print it out and complete the application
  2. Fax it to (949) 861-6364 or Email it to employment@sam.com.

 

SmartStop Asset Management, LLC

10 Terrace Rd.
Ladera Ranch, CA 92694

T: (949) 429.6600
F: (949) 429.6606